Gilles Monette is a member of the Order of Engineers of Québec and of the Association for Talent Development. A graduate from the University of Ottawa (1981) in chemical engineering, he has completed the Executive Development Course from McGill University (1985-86) and the Administrative Techniques course (Business Startup) from Collège de l’Assomption (1996-97). After having held management positions in production, training, and total quality in the petrochemicals & plastics industry, he has founded QUALI*T* INNOVATION INC. in 1996 Since then, Gilles has guided multi-functional teams in the use of process analysis and re-engineering techniques in order to obtain substantial gains in productivity and / or cost savings in various sectors (manufacturing, logistics, quality control, technical training, maintenance, etc.). He has also contributed to the development of management and supervision teams, and to the establishment of customer-supplier partnerships for the benefit of all parties involved. He has designed / led the implementation of quality systems meeting the requirements of the ISO 9000 standard series.