2.1 Mandates

Following are examples of mandates that we have completed :

  • Processes
    • Documentation and Flow Charting
      • Product travel and quality control in an assembly shop.
      • Product transportation to customer, from order taking to delivery, including billing.
      • Emergency response.
    • Process Improvement of
      • Evaluation, quotation, and installation of equipment at customer’s site.
      • Customer service, from order taking to delivery, including billing.
      • Tool purchasing for maintenance.
    • RACI  (Responsible Accountable  Consulted Informed)
      • of Raw materials and Finished products inventory management
  • Standards
    • Implementation and / or maintenance of ISO 9001
    • Writing of quality manuals, procedures, work instructions, etc.
    • Audits.
  • Team Building & Development
    • Company management teams
    • Plant management teams (including supervisors and team leaders)
  • Training
    • ISO 9000 series, QS-9000
    • Train-the-Trainer
    • Problem Solving (Identification of Causes and Action Planning)
    • Process Analysis and Management
    • Role Play (teamwork, quality management)
  • Special Projects
    • Business and Strategic Plans
    • Company Selling, Financing Pro Formas
    • Key Performance Indicators (KPIs) Implementation
    • Organization Diagnostic and Design / Redesign
    • Design and facilitation of quarterly, yearly, or theme meetings with employees, management, etc.
    • Design and facilitation of sector-based workshops
    • Writing of operating, emergency, safety/health/environment, HR procedures, etc.
    • Production of a training video.